Information for our Guests
Rooms can be occupied from 14:00. Please use the online registration form sent to you by e-mail to register your personal details to make the registration process smoother.
Change at least once a week.
Luggage storage is available at the reception desk if you wish to leave your luggage here.
Please let the reception desk know if you need assistance with luggage transport.
If you need a wake-up call, please let our reception staff know.
We only assume responsibility for valuables left at the reception desk.
Please contact the reception desk if you need an umbrella.
If you need a sewing kit, please let our reception staff know.
Shoe cleaning kit
If you need a shoe cleaning kit, please indicate it to our reception staff.
Shower gel is placed out in the rooms. If you need a toothbrush, toothpaste, razor, etc., you can buy them at the reception desk for a fee.
The restaurant of our hotel awaits its guests every day from 8:00 to 10:00.
At the reception desk of our hotel, you can choose from the following payment options:
Cash • Credit card, debit card (Visa, Mastercard, Maestro) • OTP SZÉP card, MKB SZÉP card, K&H SZÉP card.
Wireless Internet service is available in our hotel. You can only connect to the Internet with a wireless connection;
WiFi code: summer2020
If you need any IT assistance, please ask our reception staff.
Rooms must be vacated by 10:00 on the day of departure. You can stay on the hotel premises (including parking) until 12:00 (noon) on the day of departure.
Outdoor swimming pool
Our outdoor swimming pool is open every day between 8:00 and 18:00.
If you need to have your clothes washed or ironed, please leave them at the reception desk. Clothes submitted by 12:00 will be washed by the next day and ironed within 3 hours.
Ask our reception staff for help with printing.
Guests can use the hotel’s internal car park free of charge. The parking is closed and open-air.
Extra bed linen, bed linen replacement
If you need extra bed linen, an anti-allergen pillow or a change of bed linen, please let our reception staff know.
The reception desk of our hotel is open every day from 07:00 to 21:00.
A buffet breakfast is included in the room rates and is available from 8:00 to 10:00 in the restaurant.
Room cleaning is carried out by our staff from 10:00 to 14:00. If you request a replacement of towels, please throw the towels on the floor.
Remote control unit is placed in the room. Our staff will be happy to provide technical assistance.
Hotel Platán awaits you with real wellness experiences, as we also have our own Finnish sauna for 4-5 people.
Opening hours: every day from 8:00 a.m. to 7:00 p.m.