Information
for guests

Where is Platán Hotel located?

8621 Zamárdi, Damjanich u. 2.
Platán Hotel is located on the southern shore of Lake Balaton, in the heart of Zamárdi. It is the ideal location if you want to relax in a quiet yet central location close to Lake Balaton.

 

What does Platán Hotel offer to its guests?

Platán Hotel focuses on relaxation and experiences. The closeness of Lake Balaton, modern amenities and a wide range of services guarantee the perfect recharge.

 

How do I check in at the Platán Hotel?

Check-in is quick and easy. You will need the following:

  • A valid photo document (identity card, passport or driving licence).
  • For children, their documents (e.g. identity card or passport).

Tip: Prepare your documents to make the process smooth!

 

When and where can I Check-in?

  • Time: From 14:00 on the day of arrival.
  • Location: at reception, where our friendly team will be welcoming you with a smile.

 

Does Platán Hotel provide bed linen and towels?

For your comfort, we provide the following in our hotel:

  • Freshly laundered bed linen.
  • Soft towels.
  • Anti-allergenic pillows and extra textiles can be provided on request.

 

How often do you change the bed linen?

Bed linen is changed once a week. Extra change is also available on request, just let the reception know!

 

How does the luggage storage work at Platán Hotel?

If you still have time before departure but want to drop off your bags, we offer the following options:

  • Safe storage: we will be happy to receive and carefully store your luggage at reception.
  • Helpful staff: Our staff are on hand to help you move your luggage, whether you are arriving or leaving.

 

Is breakfast included in the room rate?

Yes. A buffet breakfast is served every day between 8:00 and 10:00 in the restaurant, full of fresh ingredients.

 

What should I do if I have a special diet?

If you have food sensitivities or special dietary requirements, please let us know in advance when booking!

We’ll make sure to provide a breakfast that is appropriate for you.

 

Where can I eat at Platán Hotel and around Zamárdi?

The hotel restaurant serves a buffet breakfast every morning between 8:00 and 10:00. For lunch or dinner, you can choose from a wide range of excellent restaurants in Zamárdi and the Lake Balaton area.

If you need some advice, our reception staff can recommend places where you can try some really delicious dishes.

 

What wellness services are available at Platán Hotel?

Our hotel’s Finnish sauna is the ideal place to relax after a long, active day. The sauna is comfortable for 4-5 people and is available every day between 8:00 and 19:00. You can book an appointment to ensure that you enjoy uninterrupted recharging.

 

When can I use the outdoor pool at Platán Hotel?

Our outdoor pool is the perfect addition to your summer holiday, where you can cool off on hot days. The pool is open every day between 8:00 and 18:00.

 

Is it possible to rent a bike?

At Platán Hotel we also offer bicycle rental, so that you can explore Zamárdi and the surroundings of Lake Balaton in comfort. A pleasant tour on two wheels is the perfect way to spend an active holiday!

 

Where can I park at Platán Hotel?

Guests of our hotel have access to a closed outdoor parking area, which is included in the room rate.

 

When is the room cleaning at Platán Hotel?

Rooms are cleaned every day between 10:00 and 14:00, so you can relax in a fresh and tidy environment. If you need clean towels, just put the used ones on the floor and we will replace them.

 

When is the reception of Platán Hotel open?

Our reception is open every day from 9:00 to 19:00. If you have any questions or need help, please do not hesitate to contact us.

 

How can I book accommodation?

Booking rules are simple and transparent. You can book a room on our website. The most important things to know are:

  • Deposit fee: A deposit of 50% of the price is required to finalise the booking.
  • Change or cancel: You can easily manage your booking online, subject to cancellation conditions.

 

What are the check-in and check-out times at Platán Hotel?

  • Check-in: you can book your room from 14:00 on the day of arrival.
  • Check-out: check-out is at 10:00 on the day of departure.

 

What kind of activities can Zamárdi and Lake Balaton offer?

There are many exciting experiences available near Platán Hotel:

Ask our receptionists for recommendations to make your holiday a truly memorable one!

 

Make yourself at home in the heart of Lake Balaton!

Your holiday, spring or autumn getaway, or even a long weekend at our hotel will truly recharge your batteries. The tranquillity of the old plane trees, the extra comfortable air-conditioned rooms with terraces and the proximity to the waterfront provide the perfect combination of relaxation. Discover the wonders of Lake Balaton, enjoy the hospitality of Zamárdi and Platán Hotel.

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